Keris4D Privacy Policy – Data Protection for Malaysian Players

Keris4D takes every member's privacy seriously. This page transparently explains how we collect, store, use, and protect your personal data when you use our platform.

Updated: January 2026

1Introduction and Scope of This Policy

This Privacy Policy ("Policy") describes how Keris4D collects, uses, stores, and protects your personal information when you visit keris4d.best, register an account, make a deposit, or use any of the services we provide. In this document, "Keris4D", "we", or "platform" refers to the operator of this platform, while "you" or "member" refers to any individual who interacts with the Keris4D platform.

Keris4D operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection requirements. We are committed to ensuring that all personal data we hold about you is handled in a manner that is secure, responsible, and fully transparent.

By using the Keris4D platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. You may contact us at support@keris4d.best if any section requires further clarification.

Keris4D's Privacy Commitment: We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is collected solely for the legitimate operation of the platform and to protect your interests as a Keris4D member.

2Personal Data We Collect

Keris4D collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

Data Categories Example Information How It Is Collected
Identity Data Full name, date of birth, MyKad number, identity document images Registration form, KYC process
Contact Information Email address, mobile phone number, state of residence in Malaysia Registration form, profile updates
Financial Data Payment methods (TNG, GrabPay, DuitNow, FPX), deposit and withdrawal records In-platform transactions
Activity Data Betting history, games played, account balance, login timestamps Automatic platform usage
Technical Data IP address, device type, web browser, operating system, screen resolution System logs, cookies
Communication Data Support chat records, emails sent to us, feedback Interactions with the Keris4D support team

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs unless required by applicable law.

3How Keris4D Uses Your Data

Keris4D uses your personal data only for legitimate, stated purposes. The following are the primary purposes for which your data is used:

  • Account Management: To create, verify, and manage your Keris4D account, including secure login processes and identity verification.
  • Transaction Processing: To securely and accurately process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks, as well as your winnings withdrawals.
  • KYC Compliance & Anti-Fraud: To meet Know Your Customer (KYC) requirements and prevent money laundering, identity fraud, and other illegal activities that could compromise the platform and its members.
  • Customer Support: To respond to enquiries, resolve technical issues, and provide assistance in Bahasa Malaysia 24 hours a day.
  • Responsible Gaming: To monitor betting activity patterns and identify members who may benefit from responsible gaming support, and to ensure that self-exclusion tools are functioning effectively.
  • Service Communications: To send you important notifications about your account, changes to our terms or policies, and technical information you need to be aware of.
  • Platform Improvements: To analyse how members use the Keris4D platform for the purposes of improving user experience, identifying technical bugs, and planning new features.
  • Legal Compliance: To comply with legal obligations, directives from relevant regulatory authorities, and reporting requirements prescribed under Malaysian law.

Keris4D does not use your data for fully automated decision-making without human oversight in matters that materially affect your rights, except within our automated fraud detection systems, which are subject to regular review by our team.

4Data Retention & Security Measures

Keris4D employs comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security infrastructure is among the most robust in Malaysia's online platform industry.

The key security measures we have implemented include:

  • 256-bit SSL Encryption: All data transmitted between your device and Keris4D servers is encrypted using 256-bit SSL/TLS protocols — the same standard used by Malaysia's major banks.
  • Secure Password Storage: Account passwords are never stored in plain text. We use strong hashing algorithms with random salts to ensure your password cannot be recovered — even by Keris4D staff.
  • Two-Factor Authentication: Our system supports additional authentication layers to protect your account from unauthorised access.
  • Real-Time Security Monitoring: Our automated monitoring system continuously detects suspicious activity and immediately alerts the Keris4D security team for prompt action.
  • Restricted Data Access: Only Keris4D staff who genuinely require access to specific data to carry out their duties are permitted to access it, in accordance with the principle of least privilege.
  • Secure Data Backup: Data is regularly backed up to secure, encrypted locations to ensure recovery is possible in the event of any technical incident.

The retention period for your personal data depends on the type of data and applicable legal requirements. Active account data is retained for as long as your account remains active. Once an account is closed, data required by law — such as financial transaction records — may be retained for up to seven (7) years in accordance with Malaysian legal requirements. Data that is no longer needed will be securely deleted or anonymised.

Security Note: While Keris4D implements robust security measures, no system can be guaranteed 100% secure against every cyber threat. We encourage you to play your part in keeping your account safe by using a strong, unique password and never sharing your login credentials with anyone.

5Data Sharing with Third Parties

Keris4D does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share certain information with the following categories of third parties in limited and controlled circumstances:

  • Payment Providers: Payment service providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and Malaysian banks via FPX receive the transaction data necessary to process your deposits and withdrawals. This data transfer is limited strictly to the information required to complete the transaction.
  • Technology Providers: Companies that provide technical infrastructure, cloud storage, and data processing services to Keris4D are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.
  • Regulatory Authority: Keris4D will disclose personal data to the police, courts, the Inland Revenue Board (LHDN), or other Malaysian government authorities when required by law, court order, or valid official directive.
  • Independent Audit Provider: Independent auditors who verify the fairness of RNG games at Keris4D may receive anonymised statistical data for audit purposes. No personally identifiable information is shared in this process.
  • Fraud Prevention Agencies: In cases of suspected fraud or money laundering, Keris4D may share relevant information with law enforcement agencies or related financial crime prevention bodies in Malaysia.

In all instances of data sharing described above, Keris4D ensures that recipients are bound by appropriate data protection obligations and that only the minimum data necessary for the legitimate purpose is shared.

6Cookies and Tracking Technologies

Keris4D uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on return visits and ensure the platform functions correctly.

Types of cookies we use:

  • Essential Cookies: These cookies are required for the core functions of the Keris4D platform, such as login, gaming sessions, and security. The platform will not function properly without them and they cannot be disabled.
  • Performance Cookies: These cookies collect information about how members use the platform — for example, which pages are visited most frequently and whether any error messages appear. This information is used to improve Keris4D's performance and overall user experience.
  • Functional Cookies: These cookies allow the platform to remember your preferences — such as language, time zone, and display settings — so you do not need to reconfigure them each time you log in to Keris4D.
  • Analytics Cookies: We use analytics tools to understand platform usage patterns on an aggregated, anonymised basis. This data helps us make better-informed decisions about platform improvements.

You can manage cookies through your web browser settings. However, disabling essential cookies will affect the functionality of the Keris4D platform and you may be unable to log in or use our services fully. For guidance on managing cookies in a specific browser, please refer to your browser's help documentation.

7Your Personal Data Rights

As a Keris4D member and an individual whose data we hold, you have certain rights under Malaysia's Personal Data Protection Act 2010 (PDPA). Keris4D respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to Object

You have the right to object to the use of your data for certain purposes, including direct marketing communications from Keris4D.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data, subject to any applicable legal data retention obligations.

Right to Restriction

You have the right to request that we restrict the processing of your data in certain circumstances as provided for under data protection law.

Right to Portability

You have the right to receive the personal data you have provided to us in a machine-readable format for transfer to another party.

To exercise any of the rights above, please contact Keris4D's data protection team by email at support@keris4d.best with the subject line "Privacy Rights Request". We will process your request within 21 working days. In complex cases, this period may be extended, and you will be notified accordingly. Please note that some of these rights may be subject to certain exemptions based on legal requirements or the legitimate operations of Keris4D.

8Protection of Children's Data

The Keris4D platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. The Keris4D registration process includes age verification, and we have procedures in place to detect and remove accounts registered by underage individuals.

If you discover that a child or person under the age of 18 has registered or is using the Keris4D platform, please notify us immediately at support@keris4d.best. We will take prompt action to close the account and delete all associated data once verified. Keris4D takes the protection of minors very seriously and cooperates fully with parents, guardians, or relevant authorities in such cases.

A Note to Parents and Guardians: If you are concerned that your child may be accessing online betting platforms including Keris4D, we recommend using parental control software and having an open conversation with your child about the risks of gambling. Keris4D fully supports efforts to protect minors from online gambling content.

9Links to Third-Party Sites

The Keris4D platform may reference third-party services such as Malaysian payment providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks) that are accessed through their own services during the transaction process. When you interact with these third-party services, their own privacy policies will govern how they process your data.

Keris4D is not responsible for the privacy practices or content of any third-party websites or services. We recommend reading the privacy policy of each third-party service you use in connection with your Keris4D account to understand how they handle your data.

10Amendments to This Privacy Policy

Keris4D reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. The most current version of this Privacy Policy is always available on this page, with the latest "Updated" date indicated.

For material amendments — that is, changes that significantly affect how we use your data or your rights — Keris4D will endeavour to notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about your continued use of our platform.

Your continued use of the Keris4D platform after any changes are published constitutes your acceptance of the updated Privacy Policy. We recommend checking this page periodically to stay informed about how we protect your privacy.

11How to Contact Us

If you have any questions, concerns, or complaints about how Keris4D handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

  • Email: support@keris4d.best – for privacy-related enquiries, please include "Privacy Policy Enquiry" or "Privacy Rights Request" in the subject line of your email.
  • Live Chat: Via the live chat icon available within the Keris4D platform — available 24 hours a day in Bahasa Malaysia.

Our data protection team will respond to your enquiries within a reasonable timeframe. We value your feedback and are committed to resolving any privacy concerns in a transparent and accountable manner, in the spirit of the Malaysian Personal Data Protection Act 2010.

Complaints to Regulatory Authorities: If you are not satisfied with how Keris4D has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia or the relevant regulatory body, in accordance with the procedures established by the relevant authority.

How Keris4D Protects Your Privacy

Six layers of data protection we implement for every Keris4D member

256-bit SSL Encryption

Every byte of data transmitted between your device and Keris4D servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banks to safeguard financial transactions.

No Data Sales

Keris4D has never and will never sell, rent, or trade your personal data to advertisers or third parties for their marketing purposes. Your data belongs to you — not to us as a business commodity.

Restricted Data Access

The principle of least privilege ensures that only Keris4D employees who genuinely need access to specific data in order to perform their duties are permitted to do so. All access is audited and continuously monitored.

Minimal Data Retention

Keris4D retains your data only for as long as necessary for legitimate purposes. Data that is no longer needed is securely deleted or anonymised in accordance with the schedules set out in our data management policy.

Malaysian PDPA Compliance

Keris4D's data management operations are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the data protection rights afforded to Malaysian citizens and residents under this legislation.

Breach Notification

In the event of a material security breach involving your personal data, Keris4D is committed to notifying you and the relevant authorities within the timeframe required under applicable Malaysian law.

Your Payment Data Privacy

When you make a deposit or withdrawal on Keris4D using local Malaysian payment methods, we handle your financial data with the highest level of protection. Here is how we safeguard your transaction privacy:

  • Your card or bank account data not stored in Keris4D's systems — transactions are processed directly through the payment provider's secure channels.
  • All Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks transactions are fully encrypted.
  • Transaction records are retained solely for legal compliance, customer support, and fraud prevention purposes.
  • Winnings are only paid out to the same payment method used for the deposit, to prevent identity fraud.

Minimum deposit RM 10. Withdrawals are processed within 5–10 minutes.

Best Practices for Protecting Your Account

Beyond the security measures we have in place, you also play an important role in protecting your Keris4D account's privacy. Use a strong, unique password that is not used on any other website. Never share your login credentials with anyone — including family members or friends. Always log out of your Keris4D account when using a shared device. Enable two-factor authentication where available. And be cautious of emails or messages requesting your account details — Keris4D will never ask for your password via email or chat.

FAQ – Keris4D Privacy Policy

Frequently asked questions from members about how we handle personal data

No. Keris4D does not sell, rent, or share your personal data with any external company for their marketing or advertising purposes. Your data is used exclusively for the operation of the Keris4D platform — including account management, transaction processing, customer support, and legal compliance. The only third parties that receive relevant data are Malaysian payment providers such as Touch 'n Go eWallet and DuitNow, which are required to process your financial transactions, and they are bound by their own strict privacy policies.

To request a copy of your personal data, send an email to support@keris4d.best with the subject line "Data Access Request". Please include your full name and the email address registered to your Keris4D account so we can verify your identity before releasing any information. Keris4D will process your request within 21 business days and provide your data in a readable, easy-to-understand format. This service is provided free of charge for reasonable requests.

Once your account is closed, Keris4D will delete or anonymise data that is no longer required. However, certain financial records such as deposit and withdrawal history may need to be retained for up to seven (7) years in accordance with Malaysian legal requirements, including the Personal Data Protection Act 2010 and relevant financial reporting obligations. This data is accessible only to authorised personnel for legal compliance purposes and will not be used for marketing or any other operational purposes.

Yes, Keris4D uses cookies to ensure the platform functions correctly and to enhance your experience. Essential cookies cannot be disabled as they are required for login and session security, while optional cookies such as analytics cookies can be managed through your web browser settings. Disabling optional cookies will not affect the core functionality of the Keris4D platform. To disable third-party or analytics cookies, go to the "Privacy" or "Cookies" settings in your browser — such as Chrome, Firefox, or Safari — and adjust them according to your preferences.

In the event of a data security breach involving Keris4D members' personal information, we have a comprehensive incident response procedure in place. The first step is to contain and assess the scope of the breach. We will then notify affected members and the relevant authorities in Malaysia within the timeframe prescribed by law — typically within 72 hours of discovery. The notification to affected members will detail the type of data involved, the potential impact, the steps we are taking to address the situation, and the steps you can take to protect yourself.

Keris4D's Privacy Commitment
Keris4D operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal data is encrypted with 256-bit SSL and is never sold to third parties. For privacy enquiries, contact support@keris4d.best. Read Terms & Conditions us for more information about platform usage.

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